Question 1: Site down, your name servers are down

Hi,

Thank you for contacting us with your concerns.

In order to provide better help, could you please share the specific error message or code you get while attempting to access your site? Also, does this problem affect all of your devices and networks, or just some of them?

Meanwhile, I kindly suggest checking the following, as each of these could impact your site’s availability:

Try flushing your DNS cache, as outdated information can sometimes prevent your device from reaching the correct server.
Clearing your browser’s cache, cookies, and temporary files may help resolve loading issues caused by outdated data.
Verify that your domain’s nameservers are correctly set at your registrar to ensure proper DNS resolution.
If your website is set to use HTTPS only, please try accessing it with https://example.com/.
Check that ports 80 (HTTP) and 443 (HTTPS) are open, as blocked ports can prevent connections.
Review your firewall or security software settings, as they might be blocking traffic from Cloudflare’s IP addresses.
Consider checking for recent operating system or security updates that may have changed firewall, proxy, or VPN settings.
Ensuring your devices and software are up to date can help avoid compatibility or connectivity issues.
Running network diagnostics like ping or traceroute might help identify any connectivity problems.

Please try these steps at your convenience and let us know if you need further assistance.

Best regards,
Priya.
Cloudflare Customer Support Team.